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January 2008

Jan
23
2008

3 design-based strategies for beating an economic downturn (Part 3)

The strategies, as mentioned in the previous post:

Innovate your way out
Optimise, to squeeze more from what you have
Cut costs by improving the customer experience

Let’s take a look at strategy 3.
Cut costs by improving the customer experience
Customer experience got a mention in the previous post. It’s the idea that every interaction that a customer has [...]

Jan
23
2008

Idiots who don’t know which buttons to press

Jan
18
2008

3 design-based strategies for beating an economic downturn (Part 2)

Jan
11
2008

Fun to watch:the touch/movement revolution

Jan
10
2008

3 design-based strategies for beating an economic downturn (Part 1)