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	<title>Comments on: Don&#8217;t (just) design what your users want</title>
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	<link>http://fronttoback.org/2008/04/01/dont-just-design-what-your-users-want/</link>
	<description>Your users experience it that way around.</description>
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		<title>By: Kathy Sierra</title>
		<link>http://fronttoback.org/2008/04/01/dont-just-design-what-your-users-want/comment-page-1/#comment-2051</link>
		<dc:creator>Kathy Sierra</dc:creator>
		<pubDate>Thu, 24 Apr 2008 03:34:11 +0000</pubDate>
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		<description>Thank you so much for this post. I could not agree more! The trend toward thinking the &#039;wisdom of the crowds&#039; is a sound design/development approach is often misguided. In many cases, the best thing we can do for our users is also the bravest: to make the hard decisions on what to leave out.

On an unrelated notion, the Henry Ford quote about customers wanting, &quot;a faster horse&quot; reminded me of a fun phenomenon I&#039;ve just begun looking at. Once horses were no longer used for transportation, people *eventually* came to value horses differently. I like the idea that we may discover new maning in things AFTER they&#039;ve been made obsolete by new technology.

The resurgence in popularity of DIY projects, vinyl records, and even snail-mail greeting cards and letters, for example. A recent piece on NPR said that much of this cannot be written off as simply &#039;boomer nostalgia&#039;, and that young people have been finding new value in a few things despite those things being replaced by something far more efficient. 

As a very passionate Icelandic horse owner, I&#039;m grateful that the centuries-old breeding programs which nearly vanished thanks to the automobile, re-emerged in an entirely new context. I realize this has absolutely nothing to do with avoiding product featuritis, but I&#039;ll take any excuse to talk about horses ; )

So, a wonderful post on several levels.</description>
		<content:encoded><![CDATA[<p>Thank you so much for this post. I could not agree more! The trend toward thinking the &#8216;wisdom of the crowds&#8217; is a sound design/development approach is often misguided. In many cases, the best thing we can do for our users is also the bravest: to make the hard decisions on what to leave out.</p>
<p>On an unrelated notion, the Henry Ford quote about customers wanting, &#8220;a faster horse&#8221; reminded me of a fun phenomenon I&#8217;ve just begun looking at. Once horses were no longer used for transportation, people *eventually* came to value horses differently. I like the idea that we may discover new maning in things AFTER they&#8217;ve been made obsolete by new technology.</p>
<p>The resurgence in popularity of DIY projects, vinyl records, and even snail-mail greeting cards and letters, for example. A recent piece on NPR said that much of this cannot be written off as simply &#8216;boomer nostalgia&#8217;, and that young people have been finding new value in a few things despite those things being replaced by something far more efficient. </p>
<p>As a very passionate Icelandic horse owner, I&#8217;m grateful that the centuries-old breeding programs which nearly vanished thanks to the automobile, re-emerged in an entirely new context. I realize this has absolutely nothing to do with avoiding product featuritis, but I&#8217;ll take any excuse to talk about horses ; )</p>
<p>So, a wonderful post on several levels.</p>
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