Comments on: Can’t communicate – too busy with email http://fronttoback.org/2008/04/28/118/ Your users experience it that way around. Thu, 25 Feb 2010 12:13:53 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: Kelsey http://fronttoback.org/2008/04/28/118/comment-page-1/#comment-2116 Kelsey Wed, 14 May 2008 12:23:40 +0000 http://fronttoback.org/2008/04/28/118/#comment-2116 Relevant article from Usability news. References a study with interesting stats: - 45 minutes a day dealing with unwanted email - we are losing around 20 days a year of productive working time. - 81.3% of people think others do not use the ‘cc’ function correctly http://www.usabilitynews.com/news/article4715.asp This article considers the lack of 'training' in effective email us as a contributor to email overload. Maybe email is harmless in small, contained groups but wasteful and inefficient beyond a certain threshold. Relevant article from Usability news.

References a study with interesting stats:

– 45 minutes a day dealing with unwanted email
– we are losing around 20 days a year of productive working time.
– 81.3% of people think others do not use the ‘cc’ function correctly

http://www.usabilitynews.com/news/article4715.asp

This article considers the lack of ‘training’ in effective email us as a contributor to email overload.

Maybe email is harmless in small, contained groups but wasteful and inefficient beyond a certain threshold.

]]> By: philbuk http://fronttoback.org/2008/04/28/118/comment-page-1/#comment-2065 philbuk Wed, 30 Apr 2008 18:32:21 +0000 http://fronttoback.org/2008/04/28/118/#comment-2065 Thanks for the comments, guys. Wasn't Outlook supposed to be your single integrated thingy - managing todo items and emails and more. Somehow it managed to be quite un-joined-up though. IS 2007 any better? I think the GMail team are doing a good job archiving chats and mails in a fabulously searchable single spot. But is there a GMail todo list? If there is, I want to know about it. Thanks for the comments, guys.

Wasn’t Outlook supposed to be your single integrated thingy – managing todo items and emails and more. Somehow it managed to be quite un-joined-up though. IS 2007 any better?

I think the GMail team are doing a good job archiving chats and mails in a fabulously searchable single spot. But is there a GMail todo list? If there is, I want to know about it.

]]> By: Kelsey http://fronttoback.org/2008/04/28/118/comment-page-1/#comment-2063 Kelsey Wed, 30 Apr 2008 11:16:08 +0000 http://fronttoback.org/2008/04/28/118/#comment-2063 Our concern over communication over-load may be more about control than attention - email allows complex archiving and management of data. Are we worried about the lack of centralised control of disparate conversations? Not long ago Jacob Nielsen said email will become truly useful when user-generated documents (word, PSD etc) are integrated...somehow. Perhaps we need a communication center that archives and tracks our conversations. Perhaps we can centralise data streams and decide how to consume based on their content or source...a communication aggregator. Our concern over communication over-load may be more about control than attention – email allows complex archiving and management of data. Are we worried about the lack of centralised control of disparate conversations?

Not long ago Jacob Nielsen said email will become truly useful when user-generated documents (word, PSD etc) are integrated…somehow. Perhaps we need a communication center that archives and tracks our conversations. Perhaps we can centralise data streams and decide how to consume based on their content or source…a communication aggregator.

]]> By: AJ Kock http://fronttoback.org/2008/04/28/118/comment-page-1/#comment-2061 AJ Kock Tue, 29 Apr 2008 07:54:39 +0000 http://fronttoback.org/2008/04/28/118/#comment-2061 I am not sure if such a tool is available yet, but our current email programs have some of these features, but they are not "connected" properly. I dislike emails in my inbox. I need to deal with them. But some emails requires future actions. So why can't I convert my current email into a ToDo item (with a simple right click) for the future and remove it from my inbox? We must stop looking at email as email. PS: I think the Gootodo created by Good Experience deals with future Todo lists, but not emails yet. I am not sure if such a tool is available yet, but our current email programs have some of these features, but they are not “connected” properly. I dislike emails in my inbox. I need to deal with them. But some emails requires future actions. So why can’t I convert my current email into a ToDo item (with a simple right click) for the future and remove it from my inbox? We must stop looking at email as email.

PS: I think the Gootodo created by Good Experience deals with future Todo lists, but not emails yet.

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