Displaying posts written in

May 2010

May
25
2010

How to lose customers and alienate people

Originally published on Memeburn.com
South African websites repeatedly make basic usability mistakes. The results: frustrated customers, negative brand impact, reduced online sales, and poor return on investment for the whole web project.
The best advice for making an impact online is to Zig when others Zag. Stand out. Be amazing. Give a shit.
But if you work for [...]