Displaying posts written by

philbuk

who has written 97 posts for Front to back.

May
25
2010

How to lose customers and alienate people

Originally published on Memeburn.com
South African websites repeatedly make basic usability mistakes. The results: frustrated customers, negative brand impact, reduced online sales, and poor return on investment for the whole web project.
The best advice for making an impact online is to Zig when others Zag. Stand out. Be amazing. Give a shit.
But if you work for [...]

Jan
20
2010

4 ways to combat usability testing avoidance

Oct
29
2009

Sketching for innovation at the SA|UX forum

Sep
14
2009

Vodacom service: Experience the dancing bear

Aug
20
2009

Design the stakeholder experience

Jul
3
2009

Completed UX project: Desktop design tool for antenna engineers

Jul
2
2009

Destructive excuses

Jun
1
2009

Extreme e-commerce

May
6
2009

Balsamiq starts to show promise

Apr
23
2009

Three blades to Occam’s Razor