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		<title>Tread carefully if you want to try relationship marketing</title>
		<link>http://fronttoback.org/2009/11/27/tread-carefully-if-you-want-to-try-relationship-marketing/</link>
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		<pubDate>Fri, 27 Nov 2009 17:09:11 +0000</pubDate>
		<dc:creator>Debre</dc:creator>
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		<description><![CDATA[Relationship marketing is the holy grail of the modern marketer &#8211; but if you get it wrong, you will annoy your customers forever
[Debre Barrett is my wife and also an excellent experience designer, with many years experience at BBC.co.uk. This a guest blog post by her...]
Something awful happens to babies at exactly 5pm every day. [...]]]></description>
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