Displaying posts filed under

Strategy

Jan
23
2008

3 design-based strategies for beating an economic downturn (Part 3)

The strategies, as mentioned in the previous post:

Innovate your way out
Optimise, to squeeze more from what you have
Cut costs by improving the customer experience

Let’s take a look at strategy 3.
Cut costs by improving the customer experience
Customer experience got a mention in the previous post. It’s the idea that every interaction that a customer has [...]

Jan
18
2008

3 design-based strategies for beating an economic downturn (Part 2)

Jan
10
2008

3 design-based strategies for beating an economic downturn (Part 1)

Nov
27
2007

OLPC: Small thinking vs big thinking

Nov
18
2007

DIS 2008 and design for developing economies

Nov
5
2007

Most Governments won’t buy OLPC – will you?

Oct
11
2007

It IS a bubble

Aug
28
2007

A balanced user experience starts with the box

Jul
23
2007

XO-1 laptop: A success in one form or another

Jul
1
2007

Airline meals: beautiful presentation improves the user experience