Displaying posts filed under

User experience

Sep
14
2009

Vodacom service: Experience the dancing bear

Signing up with Vodacom for an iPhone: it worked, but only just. Next to Apple’s amazing user experience design, Vodacom’s service design looks distinctly shabby. Sorting it out would benefit customers and shareholders.
A “dancing bear” is Alan Cooper’s term for a piece of technology that gets accepted because it does something valuable – not [...]

Aug
20
2009

Design the stakeholder experience

Jul
3
2009

Completed UX project: Desktop design tool for antenna engineers

Jul
2
2009

Destructive excuses

Jun
1
2009

Extreme e-commerce

May
6
2009

Balsamiq starts to show promise

Jan
12
2009

Ten things user experience design is NOT

Dec
19
2008

Telling stories

Nov
5
2008

Designing future happiness

Oct
6
2008

Using the Microsoft Ribbon without anyone getting hurt