How to decide which form fields to delete

We often see marketing teams asking for heaps of information during signup. “How did you hear about us?” “What is your title?” (I’ve seen a title list that included not just Mr, Mrs and Ms, but His Royal Highness and Admiral. I kid you not.)

I appreciate that marketers want to know these things to help them in their jobs. But adding fields will cost you users. So here’s a handy guide to deciding which fields you need to get rid of…


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