Your customers experience it that way around
Sketching is an essential tool for innovation. If you don’t explore new ideas effectively and cheaply at the start of a project, you risk expensive failures. At the fifth SA|UX forum Cape Town meet-up, we had some great presentations about the subject. My talk covered the essentials of sketching for innovation: I’ve guest blogged it over on …
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Signing up with Vodacom for an iPhone: it worked, but only just. Next to Apple’s amazing user experience design, Vodacom’s service design looks distinctly shabby. Sorting it out would benefit customers and shareholders. A “dancing bear” is Alan Cooper’s term for a piece of technology that gets accepted because it does something valuable – not …
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To get the stakeholders on track for a successful UX project, use your skills and design the stakeholder experience.
“Awesomeness” was one of the project goals. User-centred design helped to deliver it. As we use wi-fi networks, satellite TV, mobile phones, we don’t give a thought to the antennas that makes them work. But designing antennas is hard. It’s almost as much an art as a science, takes lots of knowledge, dedication and experience… …
Continue reading “Completed UX project: Desktop design tool for antenna engineers”
Here are four excuses I’ve heard recently. Not delivered in these exact words or course. I’ve summarised them to save us all time. I’m too busy coding to work out whether people will want the product I am trying to deliver. I’m too busy fighting fires to make sure we have a reliable process and …
“South Africans would always rather jump in the car to go an buy something than buy it over the internet,” says Andrew Smith, director of YuppieChef. He’s right. And it means that if you can design an e-commerce site that sells in South Africa, you can do it anywhere. At the end of May, there …
Rapid interface sketching tool Balsamiq allows anyone to throw simple clickable interfaces together quickly. But if decides to become a professional tool for interaction designers, it still has a way to go. Balsamiq is a tool for creating rapid interface sketches. Due to skilful social marketing, its reputation is spreading fast. And at $79.99 it’s …
The principle of Occam’s Razor offers interaction designers three ways to keep complexity under control. Occam’s razor has been really useful to me on several projects recently. It’s nothing new. Occam was around in the 14th Century. And it wasn’t even his idea: it might well have been Aristotle’s. Perhaps that long history proves that …
Whitney Hess has written a really good post on Mashable which summarises ten major misconceptions that organisations often have about user experience. I don’t usually post straight pointers to other people’s work, but this one is a beauty. The 10 things user experience design is NOT… 1. …user interface design 2. …a step in the …
Last year I got a big monitor, because I thought it would boost my productivity. It did, but only after I added a special piece of window management software. I got a 22 inch Samsung with a resolution of 1680×1050. This was a mistake: To really boost productivity I should have bought a bigger one. …
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