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Aug
4
2010

Design thinking: Make your business amazing

Originally posted on memeburn.com
What is design? Most people will answer that question by pointing to a designed object – the iPhone, for example. Now that’s good design! The Mini Cooper. London’s famous map of the Tube. Anything ever built by Norman Foster. That’s design, right?
Wrong. Design is not the object, but the process that created [...]

May
25
2010

How to lose customers and alienate people

Oct
29
2009

Sketching for innovation at the SA|UX forum