How to make digital teams work better together

Effective team culture and communication is a key ingredient for delivering great products. Developers, designers and product people have really different priorities and styles, and getting them to gel together as a team needs attention and skill.

I moderated a panel about ways that tech teams can work better at the Merge conference in Johannesburg in December 2019. It was part of the “Tech team playbooks” track.

Topics included:

  • How to encourage constructive and honest communication without hurting people’s feelings
  • Making mistakes, and dealing with them constructively
  • Knowing whether you’re making good decisions when each outcome is too small and lag time is too big

Plus amusing detours into Gmail in North Carolina, Tastee Wheat, measuring whiskey consumption and the effects of sleep deprivation on junior designers.

The remarkable panel members: Ashi Krishnan, Warren Foxley, Ridhwana Khan, and Dean Broadley.

Here’s the video, if you’re in the mood. There’s also a transcript. Or, get the podcast version..

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